For other queries please head to our contact us page
Here at AGOGO, each and every parcel is important to us and sending it to its destination is our utmost priority. However, in the unlikely event that the parcel does fail to arrive at its endpoint in its original state, you may send us an e-mail and we will assist you from there. Do note any claims for lost item must be made within 7 days from the item’s delivery date, failing which AOGOGO shall have no liability whatsoever.
Due to the size of the door openings on our vans and planes, we ask that a shipment does not exceed 120 cm in dimension. We will be pleased to advise and arrange carriage of any larger items for you. For shipments over 10kg in weight, please contact us directly through WhatsApp or e-mail.
AGOGO ships daily; Monday to Friday, 9am to 6pm.
Yes. You may do so by contacting our customer support. Subjected to status of shipment.
HP: +65 86856978